In Cart Upsell

Sometimes merchants ask why they need to give us approval to collect their store's orders data. Here's what our system collects and why:

Internally just so you know: We read order data to power autopilot suggestions, and (in the future) to measure conversions. There’s currently no way to avoid it, but that’s definitely a feature that could be added in the future.

What I usually say to the merchant is something like:

“We use anonymized order data to power the app’s Autopilot suggestions, and we don’t store any personal information whatsoever about your customers. Unfortunately, Shopify does not currently provide a way to access only anonymous data about orders at this time, so we need to ask permission to read the entire order. We don’t currently have a way to avoid this, sorry.”

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FYI, here is a complete order record from our DB:

Order id: 63398327, &lt;br&gt;shop_id: 32085, &lt;br&gt;shopify_id: 929567473786, &lt;br&gt;created_at: "2020-01-08 16:47:20", &lt;br&gt;updated_at: "2020-01-08 16:47:20", &lt;br&gt;line_item_product_shopify_ids: [2817723236474, 2857770909818], &lt;br&gt;product_shopify_ids: ["2817723236474", "2857770909818"], &lt;br&gt;total: 0.4492e2, &lt;br&gt;cart_token: "c884ce8c29d7feb4c20369f978484377", &lt;br&gt;shopper_country: "US", &lt;br&gt;discount_code: nil, &lt;br&gt;unique_product_ids: [2817723236474, 2857770909818], &lt;br&gt;referring_site: "&lt;a href="http://m.facebook.com/"&gt;http://m.facebook.com&lt;/a&gt;", &lt;br&gt;orders_count: 1
						

There’s some duplicate info in there, but what we store is:

and the # of orders the shopper has placed

- the order id
- the ids of the products purchased
- the order total
- the cart token
- the shopper’s country
- the referring site
- the discount code used, if any
- and the # of orders the shopper has placed